Last updated: July 3, 2026
At Tbanksee ("we", "us", or "our"), your privacy matters. This Privacy Policy explains what information we collect when you use tbanksee.com (the "Site"), how we use and protect that information, and the choices you have. By using the Site, you agree to the practices described below.
1. Information We Collect
Information you provide to us
- Contact details — such as your name and email address when you contact us or submit the contact form.
- Account and order information — details you provide when you request, purchase, or download study resources, including billing information processed by our payment partners.
- Communications — the content of messages you send us and our correspondence with you.
Information we collect automatically
- Usage data — pages you view, links you click, search terms, and the documents you access.
- Device and log data — your IP address, browser type, operating system, referring pages, and access times.
- Cookies and similar technologies — used to keep the Site working, remember your preferences, and understand how the Site is used.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Site and deliver the resources you request;
- Process orders and payments and provide customer support;
- Respond to your enquiries and send service-related communications;
- Improve and personalize your experience and our content;
- Monitor usage, prevent fraud and abuse, and keep the Site secure;
- Comply with our legal obligations and enforce our terms.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your settings, and measure performance. You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the Site function.
4. How We Share Information
We do not sell your personal information. We may share it only in the following circumstances:
- Service providers — trusted third parties who help us operate the Site, such as hosting, analytics, and payment processing providers, who are permitted to use the data only to perform services for us.
- Legal reasons — when required to comply with applicable law, a legal process, or a lawful government request, or to protect our rights, users, and the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Data Security
We use appropriate technical and organizational measures — including HTTPS encryption and restricted access — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, object to or restrict certain processing, and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at support@tbanksee.com. You may also opt out of non-essential communications at any time.
8. Third-Party Links
The Site may contain links to third-party websites and services that we do not operate. We are not responsible for their content or privacy practices, and we encourage you to review their privacy policies.
9. Children's Privacy
The Site is intended for users who are at least 16 years old and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. International Users
Your information may be processed and stored in countries other than your own, where data protection laws may differ. By using the Site, you consent to such processing in accordance with this Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be communicated through the Site. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us at support@tbanksee.com or through our Contact page.